TRAVEL INSURANCE
For your protection and ours, we strongly recommend the purchase of Travel Insurance, which can provide you with coverage for trip cancellation/interruption (including COVID-19), travel delay, medical expenses, emergency assistance, airfare, and baggage loss/delay to protect your financial investment. We do recommend those with “cancel for any reason” clauses included and see here for a review of some of the Best Cancel For Any Reason Travel Insurance Options presented by Forbes or Squaremouth.
Travel Insurance is the easiest and best way to protect both yourself and our smaller non-profit organization against last-minute cancellations. We will happily provide timely and accurate documentation for any insurance claim related to our trips upon request. Please note that when canceling a trip, your first course of action should be to contact the company responsible for insuring your trip.
PAYMENT SCHEDULE
Full payment is required upon registration for all Day Trips. Feel free to contact us directly to set up any other payment plan. When registering online, expect to pay a booking fee of 3.0% (which is capped at $30) and a processing fee of 2.7% (no cap). These fees can be avoided when paying by check. For detailed information, see Payment Options.
CANCELLATION AND REFUND POLICIES
Lasting Adventures reserves the right to cancel trips. If a trip is canceled due to circumstances beyond our control a trip credit equal to the full amount paid will be issued. Lasting Adventures is not responsible for additional expenses incurred while preparing for the trip.
The following cancellation policy is only for trips booked directly through our official website, lastingadventures.com. If you have booked via a third-party website, such as TripAdvisor/Viator, the below policy does not apply, and you are held to the third-party’s cancellation policy.
Day Hike Cancellation Policy
- More than 30 days prior to the trip date, we will grant you a full refund, less a $25 per/person processing fee.
- With 72 hours’ notice, we will retain 50 percent of the total trip cost.
- Within 72 hours, there will be no refund or credit.
Half Dome in a Day Cancellation Policy
- More than 90 days prior to the trip date, we will grant you a full refund, less a $25 per/person processing fee.
- More than 60 days prior to the trip date, we will retain 25 percent of the total trip cost.
- Between 60 and 31 days prior to the trip date, we will retain 50 percent of the total trip cost.
- Less than 31 days prior to the start date, there will be no refund or credit.
48-Hour Risk-Free Cancellation Policy
Cancellations of any trip can be made without penalty within 48 hours of the initial booking. After 48 hours, our standard terms and conditions apply. To cancel, please email us at staff@lastingadventures.org or leave a voicemail at 800-513-8651. This policy does not apply if the booked trip occurs within 96 hours of the initial booking.
Fire/Smoke Cancellation Policy
Fire/smoke cancellations are considered circumstances beyond our control. If your chosen travel insurance does not cover fire/smoke cancellations, a credit equal to the full amount paid will be issued. In this case, you will be required to submit proof of the purchase of said travel insurance. If we cancel during your adventure with us, we will refund a credit equal to the number of days not used. In both cases, these credits will be lifetime/transferable.
Other Considerations
Departing From a Trip: Once a participant has joined a trip and the trip has begun, no opportunities for refunds or credits will be possible, regardless of the reason for departure. Costs associated with assisting a participant with evacuating from the wilderness will be passed on to the participant. Travel Insurance (below) is strongly recommended.
Infectious Disease Policy (including COVID): Any participant, on any program/trip, with any sign/symptom of a potential illness will not be able to participate, and no refund/credits will be given. Many forms of Travel Insurance cover these circumstances. We ask that you screen yourself and/or your child prior to participation and contact us to cancel should any sign of illness be present. Health screenings can be expected on all youth programs.
Half Dome & Other Summits: Reaching the top of a summit, such as Half Dome, is a risky activity which can be made far worse by inclement weather. While we aim to get everyone to the top, summiting is not guaranteed. Lightning and rain can be deadly on exposed summits, and our experienced guides may have to call off a summit bid if weather conditions are unfavorable.
TRIP CHANGE/CREDIT POLICY
Once you book a trip with Lasting Adventures, the value you paid is valid towards switching to another trip in the current or the coming year, pending available spaces on the new trip. Changes to your booking and conversion to a credit must occur more than 30 days prior to your original start date. Changes within 30 days are subject to fees. Once changed to a lifetime credit, credits are non-refundable and are a dollar-for-dollar value.
COUPONS
See our Coupon Use Terms and Conditio
