For your protection and ours, we strongly recommend the purchase of Travel Insurance, which can provide you with coverage for trip cancellation/interruption (including COVID-19), travel delay, medical expenses, emergency assistance, airfare, and baggage loss/delay to protect your financial investment. We do recommend those with “cancel for any reason” clauses included and see here for a review of some of the Best Cancel For Any Reason Travel Insurance Options presented by Forbes or Squaremouth.
Travel Insurance is the easiest and best way to protect both yourself and our smaller non-profit organization against last-minute cancellations. We will happily provide timely and accurate documentation for any insurance claim related to our trips upon request. Please note that when canceling a trip, your first course of action should be to contact the company responsible for insuring your trip.
Full payment is preferred for all Backpacking Trips. During check-out, you may opt to pay a 50% deposit at the time of booking and the remaining 50% 30 days from departure. If choosing this option, you can either complete payment on your own with the self-service link in the confirmation email, or you will be billed automatically at or shortly after the 30-day interval for the remaining amount. Any new multi-day booking made at/within 45 days in advance will be required to pay in full. Feel free to contact us directly to set up any other payment plan. When registering online, expect to pay a booking fee of 3.0% (which is capped at $30) and a processing fee of 2.7% (no cap). These fees can be avoided when paying by check. For detailed information, see Payment Options.
CANCELLATION AND REFUND POLICIES
Lasting Adventures reserves the right to cancel trips. If a trip is canceled due to circumstances beyond our control, a trip credit equal to the full amount paid will be issued. Lasting Adventures is not responsible for additional expenses incurred while preparing for the trip.
The following cancellation policy is only for trips booked directly through our official website, lastingadventures.com. If you have booked via a third-party website, such as The Clymb, TripAdvisor/Viator, or bookyogaretreats.com, the below policy does not apply, and you are held to the third-party’s cancellation policy.
Multi-Day Adventures/Summer Camps Cancellation Policy
- More than 90 days prior to the start date, we will grant you a full refund.
- Between 90 and 61 days prior to the start date, we will grant you a full refund minus a $50/person processing fee.
- Between 60 and 46 days prior to the start date, we will retain 25 percent of the total trip cost. You may also take a non-refundable credit of the full value paid.
- Between 45 and 31 days prior to the start date, we will retain 50 percent of the total trip cost. You may also take a non-refundable credit of the full value paid.
- Less than 31 days prior to the start date, or once the trip has begun, there will be no refund or credit.
48-Hour Risk-Free Cancellation Policy
Cancellations of any trip can be made without penalty within 48 hours of the initial booking. After 48 hours, our standard terms and conditions apply. To cancel, please email us at email@example.com or leave a voicemail at 800-513-8651. This policy does not apply if the booked trip occurs within 96 hours of the initial booking.
Fire/Smoke Cancellation Policy
Fire/smoke cancellations are considered circumstances beyond our control. If your chosen travel insurance does not cover fire/smoke cancellations, a credit equal to the full amount paid will be issued. In this case, you will be required to submit proof of the purchase of said travel insurance. If we cancel during your adventure with us, we will refund a credit equal to the number of days not used. In both cases, these credits will be lifetime/transferable.
Departing From a Trip: Once a participant has joined a trip and the trip has begun, no opportunities for refunds or credits will be possible, regardless of the reason for departure. Costs associated with assisting a participant with evacuating from the wilderness will be passed on to the participant. Travel Insurance (below) is strongly recommended.
Minimum Participants: Our Guide Service multi-day trips have a two-person minimum. (Yoga trips have a three-person minimum.) Should we fall short on these minimums, we will contact you 30 days in advance of your scheduled start date with options that may include switching to another trip/date and/or a single-participant surcharge.
Infectious Disease Policy (including COVID): Any participant, on any program/trip, with any sign/symptom of a potential illness will not be able to participate, and no refund/credits will be given. Many forms of Travel Insurance cover these circumstances. We ask that you screen yourself and/or your child prior to participation and contact us to cancel should any sign of illness be present.
Half Dome & Other Summits: Reaching the top of a summit, such as Half Dome, is a risky activity which can be made far worse by inclement weather. While we aim to get everyone to the top, summiting is not guaranteed. Lightning and rain can be deadly on exposed summits, and our experienced guides may have to call off a summit bid if weather conditions are unfavorable.
TRIP CHANGE/CREDIT POLICY
Once you book a trip with Lasting Adventures, the value you paid is valid towards switching to another trip in the current or the coming year, pending available spaces on the new trip. Changes to your booking and conversion to a credit must occur more than 30 days prior to your original start date. Changes within 30 days are subject to fees. Once changed to a lifetime credit, credits are non-refundable and are a dollar-for-dollar value.
See our Coupon Use Terms and Conditions