TRAVEL INSURANCE

For your protection, we strongly recommend the purchase of travel insurance. Travel insurance provides you with trip cancellation/interruption, travel delay, medical expenses, emergency assistance, air flight, baggage and baggage delay coverage to protect your financial investment. Travel Insurance is available at checkout for 10% of the total cost of your trip and offered through the Protect Group. This travel insurance does allow you to cancel your trip for any reason. See more information on this policy HERE.

Travel Insurance is the easiest and best way to protect both yourself and our smaller non-profit organization against last-minute cancellations. We will happily provide timely and accurate documentation for any insurance claim related to our trips upon request. If you do not purchase Travel Insurance that covers your situation, we will follow our Terms and Conditions.

PAYMENT SCHEDULE

Full payment is preferred for all Backpacking Trips. During check-out you may opt to pay a 50% deposit at time of booking and the remaining 50% 30 days from departure. If choosing this option you can either complete payment on your own with the self-service link in the confirmation email or you will be billed automatically at or shortly after the 30 day interval for the remaining amount. Feel free to contact us personally to set up any other payment plan. When registering online expect to pay a booking fee of 3.0% (which is capped at $30) and a processing fee of 2.7% (no cap). These fees can be avoided by paying by check. For detailed information see Payment Options.

CANCELLATION AND REFUND POLICY

Lasting Adventures reserves the right to cancel trips. If a trip is cancelled by Lasting Adventures due to circumstances beyond our control a trip credit equal to the full amount paid will be issued. Lasting Adventures is not responsible for additional expenses incurred by you while preparing for the trip.

Multi-Day Adventures Cancellation Policy

The following cancellation policy is only for trips booked directly through our official website, lastingadventures.com. If you have booked via a third-party website, such as The Clymb, TripAdvisor Experiences/Viator, or bookyogaretreats.com, the below policy does not apply, and you are held to the third-party’s cancellation policy.

If you cancel or leave a multi-day trip for any reason:

• More than 90 days prior to the trip start date, we will grant you a full refund.
• Between 90 and 61 days prior to the trip start date, we will you a full refund minus a $50/person processing fee.
• Between 60 and 46 days prior to the trip start date, we will retain 25 percent of the trip cost. You may also take a non-refundable credit of the full value paid.
• Between 45 and 31 days prior to the trip start date, we will retain 50 percent of the trip cost. You may also take a non-refundable credit of the full value paid.
• Less than 31 days prior to the trip start date, or once the trip has begun, there will be no refund or credit.
• There will be no cost for cancellations for trips we are unable to run due to closures and/or restrictions by government officials. We will make departure determinations for trips 7 days in advance of the departure date. Refunds for trips not able to be run will be processed within 5 days of the intended departure date and can only be processed back to the original payment method used for the current trip.
  
  • Any portion of a trip purchased with a credit from a previous year will revert back to a credit.
  • Due to the difficulties of running seasonal programs, a lost season can affect us greatly. We appreciate any of our customers that would choose to take a lifetime, transferable credit for the value paid of their trip, should the trip not be able to operate due to government restrictions.
• Final payments on multi-day trips are automatically processed/due at 30 days in advance of the trip. Any new multi-day booking made at/within 45-days in advance will be required to pay in full.
• If we determine that a trip should be pulled or cancelled mid-way through the trip (for example, due to unhealthy smoke levels or other circumstances outside our control) we will provide a credit for the unused portion of the trip.

Departing From a Trip: Once a participant has joined a trip and the trip has begun, no opportunities for refunds or credits will be possible, regardless of the reason for departure. Costs associated with assisting a participant with evacuating from the wilderness will be passed on to the participant. Travel Insurance is strongly recommended.

48 Hour Cancellation Policy: Cancellations of any trip can be made without penalty within 48 hours of the initial booking. After 48 hours our standard terms and conditions apply. To cancel, please email us at staff@lastingadventures.org or leave a voicemail at 800-513-8651. This policy does not apply if the booked trip occurs within 96 hours of the initial booking.

Minimum Participants: Our Guide Service multi-day trips we have a two person minimum. Should we fall short on these minimum, we will contact you 30-days in advance of your scheduled date with options that may include switching to another trip/date and/or a single-participant surcharge.

TRIP CHANGE/CREDIT POLICY

Once you book a trip with Lasting Adventures, the value you paid is valid towards switching to another trip in the current or the coming year, pending available spaces on the new trip. Changes to your booking and conversion to a credit must occur more than 30 days prior to your original start date. Changes within 30-days are subject to fees. Once changed to a lifetime credit, credits are non-refundable and are a dollar-for-dollar value.

REQUIRED FORMS

In addition to full payment; final acceptance of any participant is subject to receipt and review of all the Required Forms. These forms are also attached to your confirmation email once you register online.

MEDICAL RELEASES: We will require an additional medical release for any guests on multi-day trips.

STAFF SCHEDULES

Due to the nature of backpacking, our guides work long hours. In order to provide the best possible experience to our guests and our guides, we limit the number of hours that our guides work to 15 hours per day. Guides will not be required to be available from 9:00 pm to 6:00 am, unless a different time period is agreed upon by the group prior to this standard break period.

During time off, our guides will be available for emergencies, but should be allowed to rest and should not be considered available for other purposes outside of working hours. Please refrain from requesting non-time-sensitive assistance from guides during this period. During working hours, our guides are also entitled to take off 10-minutes every four hours, as well as 30-minute meal breaks every 5 hours, between 6 am and 9 pm. We appreciate your cooperation with these scheduling requirements.

TRIP ITINERARIES

All trips are subject to itinerary changes for a wide variety of reasons including, but not limited to permitting, weather, forest fires, park or public land closures, and/or road closures. In most all situations we will offer an alternative itinerary of equal value and quality or a credit through the end of the following season. Payments are non-refundable for itinerary changes. If a trip is cancelled due to circumstances beyond our control a trip credit equal to the full amount paid will be issued.

COUPONS

See our Coupon Use Terms and Conditions.

FIREARM POLICY

Lasting Adventures understands that firearm laws and policies vary in every area we operate in. Regardless of local laws and policies, Lasting Adventures does not allow firearms on any of our trips. Participants who bring firearms will not be allowed to participate while in possession of their firearm.